Terms and Conditions
Welcome to Paralian Yachting. Please read these terms and conditions carefully before using our services. By booking a cruise with us, you agree to abide by the following terms and conditions.
Booking And Payment
- Booking Confirmation: A booking is only confirmed once we have received a deposit of 30% of the total cruise cost. The remaining balance must be paid at least 24 hours before the scheduled departure.
- Payment Methods: We accept payments via credit card, bank transfer, or PayPal. Payment details will be provided upon booking confirmation.
- Cancellation Policy:
- Cancellation by Us: In the event of adverse weather conditions or unforeseen circumstances compromising safety, we reserve the right to cancel or reschedule the cruise. Customers will be notified at least 3 hours before the scheduled departure. A full refund will be provided or the option to reschedule.
- Customer Cancellation: If you need to cancel your booking, please do so at least 72 hours in advance for a full refund. Cancellations made within 72 hours of the departure time will incur a 50% cancellation fee.
- Flexible Cancellation: For an additional €20 per passenger, you can opt for flexible cancellation, allowing you to cancel up to 72 hours before departure for a full refund (excluding the flexible cancellation fee) and change the date up to three times during the same season.
Pricing and Inclusions
- Cruise Costs: Our cruise prices are inclusive of VAT, fuel, skipper, refreshments, and one bottle of wine per four passengers. Additional costs may apply for personalized pick-up points, subject to feasibility and extra charges.
- Price Adjustments: Kindly note that our prices are calculated based on the fuel prices not surpassing €2.00 per liter. In the event that fuel costs exceed this amount, we reserve the right to adjust our prices accordingly.
Onboaard Experience
- Safety Regulations: For your safety, passengers are required to follow the crew’s instructions at all times. Life jackets and safety equipment are provided and must be used as instructed.
- Personal Belongings: Passengers are responsible for their personal belongings. We recommend keeping valuables safe and secure. Paralian Yachting is not liable for any lost or stolen items.
- Dress Code: Passengers are required to remove their shoes before embarking on the yacht. We recommend bringing non-slip boat shoes for onboard activities.
- Smoking Policy: Smoking is strictly forbidden on board.
- Health and Allergies: Every passenger is responsible for informing us of any health issues or allergies in advance.
- Timeliness: From the moment you book your cruise, you have the responsibility to be on time (boarding time, 15 minutes before departure) at the meeting point.
Liability and Insurance
- Insurance Coverage: Our yachts are fully insured for third-party liability. Passengers are encouraged to have personal travel insurance to cover any potential medical expenses or personal property loss.
- Liability: Paralian Yachting is not liable for any personal injury, loss, or damage to personal belongings that occur during the cruise. Passengers participate at their own risk.
- Damage Responsibility: In case any passenger causes damage or loses any equipment, charges will be applied.
Liability and Insurance
- Special Requests: Please inform us of any special requests or requirements at the time of booking. We will do our best to accommodate your needs, subject to availability and feasibility.
- Custom Tours: We offer bespoke, custom boat tours tailored to your preferences. Please contact us to discuss your requirements and we will create a personalized itinerary for you.
Conduct and Behavior
- Respectful Behavior: Passengers are expected to behave respectfully towards the crew and fellow passengers. Any disruptive or inappropriate behavior may result in termination of the cruise without a refund.
- Environmental Responsibility: We encourage all passengers to be environmentally conscious. Please dispose of waste responsibly and avoid causing any harm to the marine environment.
Modifications and Changes
- Amendments: We reserve the right to modify or amend these terms and conditions at any time. Any changes will be communicated to customers and will take effect immediately upon posting.
- Force Majeure: Paralian Yachting is not responsible for any cancellations or changes due to force majeure events, including but not limited to natural disasters, pandemics, or governmental restrictions.
- Schedule Adjustments: We reserve the right to adjust departure and arrival times by up to 3 hours to avoid bad weather or force majeure events.
Additional Terms
- Meeting Point: All cruises depart from Porto Carras Marina. Please arrive at least 15 minutes before departure.
- Required Information: To comply with port authority regulations, we require the following information for each passenger: full name, ID or passport number, nationality, birth date, email, and phone number.
- Payment Fees: All prices exclude potential payment processor fees.
- Equipment: Towels and other personal items are available for free. Please handle all equipment with care to avoid additional charges for damage or loss.
- Conflict Resolution: If you have any complaints or issues, please report them to the crew immediately and contact us within 48 hours of your trip to resolve the matter.
- Guardian Responsibility: The guardian is responsible for underage passengers, and each adult is responsible for themselves.
Use of Photography for Promotional Use
During the course of a Client’s cruise, photos or videos may be taken by Clients and/or Paralian Yachting. Photos or videos taken by or sent to Paralian Yachting may contain images of Clients that can be used by Paralian Yachting on a lifetime royalty-free basis under the condition of the verbal agreement of the Client. Such images and videos will be used specifically for the purpose of marketing and advertising Paralian Yachting.
By booking a cruise with Paralian Yachting, you agree to these terms and conditions. We look forward to providing you with an unforgettable yachting experience in the beautiful waters of Halkidiki.